Shipping policy
At Glacier Lav Lash Co., we ensure every order of our premium eyelash extensions supplies is delivered with care, precision, and elegance. From the moment your order is placed to its arrival at your door, we prioritize a seamless, luxurious experience.
Processing Your Order:
All orders are carefully prepared and shipped within 1–2 business days. Orders received on weekends or holidays will be processed the next business day.
Shipping Options & Delivery Times:
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 1–3 business days
-
International Shipping: 7–21 business days (subject to customs processing)
Please note: During peak seasons, delivery may take slightly longer, but we always strive to ensure your products arrive promptly.
Shipping Costs:
Shipping fees are calculated at checkout based on weight, destination, and selected shipping method.
Order Tracking:
Once your order ships, you will receive a tracking number via email to monitor your package every step of the way.
Careful Packaging:
Every single product is meticulously packaged to arrive in pristine condition—secure and ready for professional use.
Shipping Restrictions & Accuracy:
-
Certain liquid products, adhesives, and primers may have shipping restrictions internationally.
-
Please ensure your shipping address is correct; we cannot be held responsible for delays or losses due to inaccurate information.
Lost or Damaged Packages:
If your order is lost or arrives damaged, contact our customer service team at [email/contact form] within 7 days. We will promptly assist you with replacement or resolution.
Our Commitment to You:
"Every order reflects our dedication to quality, precision, and an elevated lash experience—delivered directly to you with care and elegance."